What Is Stratoum?
Stratoum is a pre-built, intelligent operational system. It coordinates the software, people, and operational capabilities required to launch, operate, and scale digital programs. It brings your digital program to life yet leaves you in control of your program. This allows you to avoid building and maintaining operational software, thereby:
- Focusing on your products, services, and growth; and
- Reducing time, cost, and operational burden.
Stratoum provides the operational software while you retain ownership and control of your program assets.
Stratoum provides the operational foundation required to coordinate a digital program. It includes integration, automation, orchestration, governance, configuration, operational state, administration, and observability. It coordinates applications, workflows, users, communications, integrations, connected devices, AI services, and operations.
A digital health program, for example, often involves far more than a single application. Communications, scheduling, payments, forms, customer management, reporting, automation, content delivery, analytics, and other functions frequently span multiple systems and participants. As programs evolve, new workflows emerge, additional tools are introduced, and operational requirements become more complex. The software tools continue functioning exactly as designed. The challenge becomes coordinating the broader operational environment.
Building, launching, and operating your program on Stratoum does not require your organization to maintain its own software development team. You receive a secure environment for your program, including a user-friendly Admin Portal to manage your programs. For many organizations, substantially less internal software engineering capacity is required. The underlying platform is maintained, operated, and evolved by Stratoum.
Through the Admin Portal, you manage branding, content, user experience, products, services, workflows, and operations without writing any code. This provides a configuration experience without requiring users to write code. The difference is that Stratoum emphasizes operational consistency and ready-to-go infrastructure rather than unrestricted application creation. You gain speed, simplicity, and operational maturity within the system's architecture.
You do not need to start with Stratoum. You may have built your digital health programs using AI tools, stitched stacks, no-code platforms, low-code platforms, or custom software as discussed in our Insight Articles:
- Launching a Digital Program in the Age of AI
- AI App Builders: Pros, Cons, and Real-World Limits
- Stitched Stacks, No-Code, Low-Code, and Custom Software
Stratoum can be introduced to provide a unified operational environment while preserving existing applications, tools, accounts, workflows, data, and digital assets. You can continue using what already works while gaining the benefits of operational coordination and workflow management. Integration and automation alone do not provide operational coordination as discussed in our Insight Articles:
In contrast, Stratoum provides the complete operational software, including integration, automation, and coordination.
Stratoum does not replace your software applications and tools. It coordinates their participation within one unified operational environment while allowing each to remain independently selected, managed, and evolved. This allows independently evolving operational capabilities within one coordinated operational environment.
Stratoum embodies important architectural principles, including:
- Ready-to-Go
- No Lock-In
- No PHI (Personal Health Information) Transit
These principles are intended to provide organizations with flexibility and independence.
Regarding Ready-to-Go, Stratoum allows you to launch, operate, and scale your digital health program. You benefit from continuous operational software evolution without having to maintain an internal engineering team. Instead, Stratoum is responsible for the underlying software infrastructure, updates, enhancements, reliability, and ongoing evolution.
Regarding lock-in, you choose the tools and partners you prefer, establish accounts with them directly, and use them within their own environments. Stratoum connects, configures, and coordinates them through the Admin Portal and available APIs. (Most services provide APIs that allow them to exchange information and participate in broader workflows.) For example, if you use Zoom, Calendly, and Twilio, they remain your accounts. You pay them directly for your subscriptions.
You maintain direct ownership of your accounts, subscriptions, and relationships (including your website domains, app store accounts, and related digital assets) with the providers you choose. Direct relationships provide continuity, flexibility, and independence. They allow you to retain flexibility while reducing dependency on a single tool vendor. More importantly, if you decide to migrate your operational software from Stratoum, you can continue to use the tools you prefer, using your existing accounts without losing or having to transfer your historical data.
Regarding no-PHI transit, in many digital health architectures, protected health information moves through multiple systems as data travels between applications and services. Stratoum was designed so operational coordination can occur without PHI transiting through Stratoum environment. Existing systems can continue serving as systems of record while operational activities remain coordinated across the broader program. This architectural approach can simplify operational and compliance considerations while preserving your ownership of your PHI. This also reinforces the no-lock-in feature. Your PHI remains within the tools and services you select and control.
Most technology discussions focus on building software. Far fewer focus on operating digital programs after launch. As programs grow, operational coordination often becomes the larger challenge. Stratoum is designed to solve this challenge.
